If you are leaving your home for an extended period of time, you may wish to place your services on Vacation Rate. This will ensure you of keeping the same telephone number (and email address) and will reduce the paperwork required when you return home.
Vacation Rate charges for local service is half rate. Charges for other services, such as High-speed Internet or AcenTek Video, vary by service. Your services can be on Vacation Rate for a maximum of six months and a minimum of 30 days. To be eligible for Vacation Rate, you must have been on full service for at least 30 days.
- Click here for information on low-income telephone assistance plans.
- Click here for information on Michigan Relay-a free service for persions having trouble using the telephone due to a hearing or speech disability.
Call Customer Service for more information. 888.404.4940