Upgrades

UPGRADES ONLY AVAILABLE FOR TENANTS OF: Sailor’s Cove, Ottawa Creek Apartments, North Campus, Mystic Woods, Lake Michigan Drive Apartments, Full Circle, Hightree Apartments, Northridge Apartments, and Sutter’s Mill. All other campus housing locations pricing will be the same as our residential options. Video not available in all areas.

BASIC Plus Video

$45.95 Per Month
  • Basic + 37 Channels
  • Music Channels
616-895-9911

Expanded Video

$51.95 Per Month
  • Basic +91 Channels
  • Music Channels
616-895-9911

 

HOW TO ORDER & BILLING INFO PAGE

NEED ADDITIONAL SET-TOP BOXES? (You need one per TV)
Call our Allendale office at 616-895-9911, Monday-Friday 8 AM to 5 PM to set up a billing account (1 per apartment). Place your order with an AcenTek Customer Service Representative, and additional set-top boxes will be available for pick up the next day at 6568 Lake Michigan Dr. Or for your convenience, we can deliver your set-top boxes for $32.00 (within 5 working days).

BILLING INFORMATION
To start an account:
1 account per apartment can be set up for TV upgrades or extra set-top boxes. Payment can be made with automatic payment by credit/debit card or using our online “My Account.”

TO DISCONTINUE SERVICES:
Call the AcenTek office to discontinue a TV upgrade. Return the set-top box to the AcenTek office to discontinue the billing for the box.

CONTACT INFO:
AcenTek office hours: Monday through Friday, 8:00 AM to 5:00 PM AcenTek telephone: 616-895-9911 AcenTek location: 6568 Lake Michigan Dr, Allendale (1 block west of Family Fare)