Network Operations Specialist

SUMMARY

Provide level 3 and level 4 network operations support to Acentek employees and customers. This support includes but not limited to Acentek’s ISP Broadband, WAN, Metro Ethernet, VLAN, LAN, IP, DSL, WI-FI, VoIP, IP Video, Application Servers, Fiber Optic Ring, DWDM, Internet, and Intranet.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Candidate will provide high-end network operations support to AcenTek employees and customers. This support includes but not limited to monitoring and performing maintenance and trouble resolution of the IP network and the services associated with it. Will also monitor IP core and edge routers including configuration, software upgrades and capacity planning and coordinate the evaluation, installation and support of corporate LAN environment including but not limited to IP PBX, routers, switches, firewall, server environment, DNS and desktop hardware and software applications.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED EDUCATION and/or EXPERIENCE

High School diploma or equivalent and one or more of the following CCNA, CCDA CCNP, CCVP, CCSP, MCSE or equivalent. Minimum of three years experience with ISP network with implementation, maintenance, and administration of IP, IP Video, VoIP, DSL, Broadband, Network Security, Wi-Fi, Fiber Optics, DWDM, and ISP Application Servers. Must have analytical problem solving skills and good communication skills.

PREFERRED EDUCATION and/or EXPERIENCE

Bachelor’s or Associate’s degree in Telecommunications, Networking or related area, previous ISP network experience with implementation, maintenance, and administration of IP, IP Video, VoIP, DSL, Broadband, Network Security, Wi-Fi, Fiber Optics, DWDM, and ISP Application Servers. Must have analytical problem solving skills and good communication skills.

CERTIFICATES, LICENSES, REGISTRATIONS

A valid driver's license. One or more of the following certifications: CCNA, CCDA CCNP, CCVP, CCSP, MCSE, or equivalent.