On a limited income? Having trouble paying your bill? If you are a low-income household or are enrolled in government programs like SNAP or Medical Assistance, you qualify! You can save with the Lifeline program from AcenTek. This federal assistance program can help you save on your monthly internet services.

Services Provided

AcenTek provides internet broadband services. Minimum service standard to get Lifeline is:

  • Speed up to 20/3 Mbps (unless your location does not allow that speed)

Lifeline provides certain discounts on monthly service for qualified subscribers. The Lifeline credit may be used to reduce the prices of your monthly local phone service or Internet services.

How to Qualify

Lifeline is available to qualifying customers in every U.S. state. The subscriber must participate in one of the following programs:

  • Federal Public Housing Assistance
  • Supplement Nutrition Assistance Program (SNAP)
  • Income below 135% of the Federal Poverty Guidelines
  • Medicaid
  • Supplemental Security Income (SSI)
  • Veteran's Pension Survivors Benefit

Please be aware that only one Lifeline discount may be received per household, even if the household has more than one telephone account, including landline or wireless phone service or internet service. Lifeline service is not transferable, and only eligible consumers may enroll in the program. Documentation of eligibility is required to enroll. 

To apply for the Lifeline Program fill out the application at or by mailing the Lifeline Program Application Form to the Lifeline Support Center.
If someone else at your address already gets Lifeline, you may use this form to determine if there is more than one household at your address: Lifeline Program Household Worksheet.
Call Customer Service for more information.

*Lifeline Internet credit is not available in all areas. Please contact Customer Service to verify.