• What is Wi-Fi?
  • Wireless connectivity, or Wi-Fi, is the technology that allows a computer, mobile phone or tablet to connect to the internet without having a physical wired connection.

    • How does Wi-Fi work?

    Wi-Fi works by utilizing a device capable of transmitting and receiving data over radio frequencies. These radio waves create a small area around the device where laptops or mobile devices can receive and transmit the radio signals with a wireless adapter. This process allows the device to connect to the internet wirelessly. 

  • Standard Wi-Fi $4.95/month

At time of installation our technician will make sure that our wireless device is properly placed for best coverage to the main living area.

  • Additional Access Points $4.95 per point/month

Some homes, because of size or building materials, require additional Wi-Fi access points for greater coverage. If there is a need to expand your Wi-Fi coverage beyond the coverage of a single access point, we are happy to accommodate you by adding additional access points. The customer will pay the one time cost for labor ($75/hour) plus materials.

What you should know about a wireless network:
  • Your Wi-Fi service is designed to provide service to your main living area.

The areas of your home that are further away from the main living area, potentially, may not get the same level of service.

  • Interference can impact your signal strength.

Bluetooth devices, smart TVs, other televisions, certain walls and cordless phones are just a few causes of physical and radio frequency interference. Your neighbors and their wireless networks can also interfere with yours. This is because they can generate potential noise on the same frequency as your Wi-Fi.

  • Real world factors affect your speed.

When multiple devices are connected to your wireless modem, the speed is shared. Obstacles, electronics and other neighboring wireless networks causing interference could impact your speed. Devices have a maximum speed listed on their packaging. Keep in mind that those speeds are theoretical and can be misleading because they do not take into effect the real world factors listed here. For this reason, AcenTek cannot guarantee your Wi-Fi speed. For example, a device could list a maximum speed of 11Mbps but in an average real-world setting that device might only be able to achieve 2-3Mbps.